The Challenge
A debt purchase and collections firm used a one-size-fits-all collections approach, leading to recovery rates below industry benchmark. They needed segment-specific strategies.
The Outcome
- 15–20% improvement in recovery rates
- More accurate portfolio valuation – Better purchasing decisions at debt auctions
- Collections cost reduction through more targeted contact strategies
“Kassriel Quant helped us move from a one-size-fits-all collections approach to intelligent, segment-specific strategies. They improved our recovery rates by 15–20% while reducing contact costs. What set them apart was their rigor—every segmentation decision was documented, validated, and audit-ready. They elevated our collections function to be more strategic and compliant.
— Managing Director, Debt Purchase & Collections Firm”
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